Shauna Erickson  

Conflict Education Not Just for Business

March 1, 2008

 

Dear Shauna and Lisa,

 

I wanted to write and thank you for the tremendous presentation you brought to our classes last week.  The experience was informative, relevant, hands-on, life-changing and fun. 

 

I was initially motivated to bring conflict-resolution skills into my classroom because it is one of the TEKS (Texas Essential Knowledge and Skills) that my students need to master for the health curriculum.  However, I wanted to approach the lesson in a more relevant and engaging way rather than just reading about it in the textbook and completing boring worksheets over the terms and process. 

 

My students learned to communicate and solve conflict in a much healthier way in all realms of their lives:  with peers, with parents, with colleagues, with friends, with teachers, with boyfriends or girlfriends, with employers, and most importantly, with themselves.  I want them to realize that conflict can be resolved in a manner in which relationships and dignity are salvaged. 

 

As the teacher, I learned background on family of origin and on the objectives and processes that a mediator would use as he or she resolves conflict.  I received great ideas on real-life scenarios to share with my students as they are facing their daily teenage challenges.

 

I thought the real-life mediation stories that you shared really captured the students’ attention.  They were begging for more each day the ladies worked with the students.  Additionally, I felt the mediation role-playing on the final day of the workshop allowed the students to get a personal experience with the process.  They realized how difficult the process can be, but more importantly, they realized how beneficial and unifying the process can be.

 

Sincerely,

Nicky Fryman

 

Coppell High School

Teen Leadership/Health Instructor

Team Leader

Conflict Management Education
The Cost of Workplace Conflict

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